Privacy Policy

This policy describes how ROYLES collects, uses, and protects your personal data when you visit our store or make a purchase, in accordance with the Swiss Federal Data Protection Act (FADP) and, where applicable, the GDPR.

1. Data Collected

When you place an order, we collect: first name, last name, shipping and billing addresses, email, phone number, and payment information (securely processed by our providers — we never store your full banking details). When you browse, certain technical information (IP address, browser, pages viewed) is collected via cookies.

2. Use of Data

Your data is used to: process and deliver your orders; inform you of their status; respond to your requests; prevent fraud; improve our store; and, with your consent, send you our marketing communications (you can unsubscribe at any time).

3. Data Sharing

Your data is shared only with necessary service providers: Shopify (hosting), payment providers, delivery services. We never sell your data to third parties.

4. Cookies

Our store uses cookies necessary for its operation (cart, session), as well as audience measurement and marketing cookies. You can manage your preferences via your browser or the dedicated link at the bottom of the page.

5. Retention

Your order data is retained for as long as necessary for the execution of the contract and to comply with our legal obligations (accounting: 10 years under Swiss law).

6. Your Rights

In accordance with the FADP and the GDPR, you have the right to access, rectify, erase, restrict processing, and data portability, as well as the right to withdraw your consent at any time. To exercise these rights: royles.support@gmail.com.

7. Security

We implement appropriate technical and organizational measures to protect your data. Payments are processed via encrypted connections (SSL).

8. Modifications

We may update this policy at any time. The current version is the one published on this page.